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Archive for the ‘Marketing Strategy’ Category

marketing researchWe found a great piece in the the Harvard Business Review by the ever-brilliant John Quelch, and knew that it was worthy of reprint here on Synergyblog.

Dr. Quelch outlines seven steps for CMOs to take during the recession to mitigate the reduction in consumer spending.

It’s a great article, and as marketing research practitioners, we at Synergy Marketing Strategy & Research, Inc. are pleased to see an increase in spending with some of our clients.

We believe companies who listen well to consumers, employees, and stakeholders, execute often on fulfilling their brand promise, and continue to produce excellent goods and services without compromise of quality and value will exceed during this recession.  Enjoy. Thrive. Trust and be Trusted!

Recession-challenged consumers are buying less, looking for deals, or switching to different brands, product categories, or stores. Some are even changing long-held attitudes toward consumption. To many folks, filling the home with more stuff or keeping up with the Joneses is no longer appealing.

As a result, the degree of uncertainty in business and consumer markets has soared. Yet, to conserve cash, most firms are reducing spending on the market research that would help manage that uncertainty. In the U.S., spending on market research has dipped for four consecutive quarters, and chief marketing officers don’t expect the situation to turn around soon. Most big consumer marketers are seeking to shave 10 to 20% off of research budgets.

In flush times, a rising tide of consumption can compensate for less than optimal branding, positioning, pricing, or segmentation. That is certainly not the case now. At the same time that marketers must pare down research expenditures, they face added pressure to secure high-quality data and insights. (more…)

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SynergyBlog has found a guest blog post from our friends at MarketingProfs that we think is extremely valuable for corporations and nonprofits interested in building trusted brands. The key is to remain as close to your consumer as possible. To engage in interactive and intelligent dialogue that moves both the organization and the consumer forward.

Len Kendal does a terrific job of sharing what corporations can learn from President Obama. We think he’s right…

by Len Kendall

Depending on how you look at it, the U.S. Government is one of the largest companies in the world. On March 24th, the “CEO” of this “company” utilized a Digg-Like voting system to address the most common questions that American’s had on their minds.

More than 13,000 different questions were submitted and 400,000 votes were cast to help filter the most pressing to the top. Clearly, there was no shortage of opportunity. By implementing this system, Obama used the will of the crowd to:

1) Shape the topics of discussion when addressing the nation
2) Show the crowd that the oval office is acknowledging their importance in driving the country’s success.
3) Illustrate transparency and democratization of modern government (more…)

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State-of-OhioToday SynergyBlog celebrates the companies in the State of Ohio who are most admired in their respective industries for being the best.

Companies are evaluated for leadership in people management,  innovation, corporate social responsibility, diversity, and financial management.

Congratulations. And thank you for all you do!
Company City
Goodyear Tire & Rubber
Akron
Chiquita Brands International Cincinnati
Cintas Cincinnati
Convergys
Cincinnati
Kroger Cincinnati
Procter & Gamble Cincinnati
Eaton Cleveland
American Electric Power Columbus
Limited Brands Columbus
Cardinal Health Dublin
Owens Corning Toledo

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President ObamaPresident Obama’s director of the National Economic Council, Lawrence Summers, spoke to a forum on Friday and said that the nation’s economic crisis has led to an “excess of fear” among Americans that must be broken to reverse the downturn.

Mr. Summers stated that, “Fear begets fear,” and that “is the paradox at the heart of the financial crisis.”

“It is this transition from an excess of greed to an excess of fear that President Roosevelt had in mind when he famously observed that the only thing we had to fear was fear itself,” Summer said. “It is this transition that has happened in the United States today.”

Summers spoke amid new signs of a deepening recession. The U.S. trade deficit plunged in January to the lowest level in six years as the economic downturn cut America’s demand for imported goods, the Commerce Department reported Friday.

The economic adviser said it’s still too early to gauge the broad impact of the president’s recovery program.

“But it is modestly encouraging that since it began to take shape, consumer spending in the U.S., which was collapsing during the holiday season, appears, according to a number of indicators, to have stabilized,” Summers told the Brookings Institution, a think tank.

Summers was asked by a member of the audience what the nation’s business community could do to help speed the recovery.

“What we need today is more optimism and more confidence,” Summers said.

SynergyBlog agrees – and we’ve decided that we are going to do our part to end the recession by not allowing it to self-fulfill.

We need to establish trust in the marketplace and in our organizations. To do that we must do the following:

  1. Deliver Excellence in the products we make and services we provide. Every time.
  2. Exude a level of Goodwill that can be detected in the things we do and say. Is it that difficult to help a neighbor or a colleague in need?
  3. Maintain the highest level of Ethical Standards in your industry sector. Promote integrity in word and deed.
  4. Create Value for our clients, constituents, strategic partners, and colleagues. Ask yourself daily, “Have I delivered on my brand promise?”
  5. Listen to the needs of stakeholders and act on what you hear. Responsiveness can make the difference between success and failure in these economic times.

By continuing to exemplify trustworthiness in the marketplace, we fuel the engine of confidence in the economy. One business at a time.

See the full AP story here.

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Monetize Brand In a faltering economy, Brand Trust is the most powerful tool corporations, nonprofit organizations, and even individuals, possess.

To establish a trusted brand means more than to present pretty logos and fancy slogans.

Your brand foundation should be one that is authentic; built on the integrity of your products and services, and recognized for the passion and value you and your organization bestows upon the world.

Follow these nine steps to create the perfect brand pitch. Your brand equity and the opportunity to monetize your brand reach will double within the next twelve months.

We bet our brand on it!

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dan-golemanAs a long-time admirer of TED, SynergyBlog is pleased to have happened upon this inspirational piece from Daniel Goleman. Dr. Goleman studies, writes, and lectures on Emotional Intelligence along with Case Western Reserve University’s Dr. Richard Boyatzis.

As you listen to Dr. Goleman, perhaps it will do your heart good to reflect on all of the times you were a Good Samaritan (we know you have been).

Did, in those moments, you become the leader you have always wanted to be? Did “Brand You” become so much more than just a slogan? It’s not to late to bring those moments of pure goodness back in our words and deeds, both inside and outside of our corporate lives. We can bring them back, and we should. Again and again.

Please click here to watch Dr. Goleman. Enjoy!

P.s. There’s also a wonderful talk by Elizabeth Gilbert on creative genius… brilliant!

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strong-brand in weak economyLet’s get the bad news over with: To say that the U.S. economy is facing the most challenging economic time since the Great Depression is not an overstatement. Last week, employers shed almost 600,000 jobs. Today, 11.6 million Americans are out of work. According to the Bureau of Labor Statistics, the unemployment rate has officially risen to 7.6%.

“This is the largest 13-month job loss since the payroll employment series began in 1939,” Christina Romer, the head of President Obama’s White House Council of Economic Advisers, said in a statement on February 6, 2009. “These numbers, and the very real suffering of American workers they represent, reinforce the need for bold fiscal action. If we fail to act, we are likely to lose millions more jobs and the unemployment rate could reach double digits.”

So, what’s the good news, you say? Given these data, how do business, political, and nonprofit leaders reignite confidence in their ability to lead? How do they exemplify brand integrity, and any good will their organization may have? Is such a thing even possible, given current levels of consumer confidence and general economic malaise? (more…)

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